Having proved the ability to generate dramatic financial increases and obtaining customer satisfaction awards in retail dealerships, John seized the opportunity to take those valuable and unique skills to a consulting level as an owner and field consultant at Sheriff 5 Star since 1992. Over the last 30 years, Sheriff has developed a retail automotive dealer client base of domestic and foreign retail dealerships throughout the United States. The number of dealer clients represented over the 30 years is extensive. Many of these clients are the most profitable and highest volume customer driven dealers in the country since implementing sound management operating systems,on-site training and interactive factory compliant service menus.
Present Skill Sets
Fixed operations consulting
Design and implement management information systems
Design and implement effective selling systems and training
Development of factory compliant interactive service menus
Design and implement production systems
Design performance based pay plans
Provide systems that enhance employee and customer satisfaction
Effective monthly forecasts and daily reporting
The Sheriff 5 Star Automotive Operating Systems provides automotive service directors and managers throughout the country proven real world experience and skill sets that increase profitability and customer satisfaction. As a fixed operations consultant and training company, we assess the service departments financial opportunity and provide the custom designed retail fixed operations training solutions required to attain the departmental forecast of benchmark sales and gross profit performance. Sheriff 5 Star Automotive Operating Systems does not provide dealers with a one size fits all solution to the dealership fixed operations. Every dealership and market is unique and our assessment and recommendations to every dealer client is also.
Sheriff 5 Star fixed operations consulting organization continues to successfully train team members on progressive processes that continue to guide dealerships towards obtaining stronger management skills and continued profitability.
Keynote speaker for numerous Dealer "20" Groups; Provided fixed operations consulting seminars for Ford Motor Company and various accountancy firms.