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On-site fixed operations training and system implementation
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Management information systems training, implementation and monitoring
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Fixed operations forecasting***
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Fixed operation benchmarks
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Fixed operations staffing requirements
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Service advisor training
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Service department pricing
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Service menu development and implementation
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CP Labor and parts gross profit retention improvement process
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Service advisor walk around process implementation
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Express service training and process improvement
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Customer satisfaction processes and word track
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Fixed operation pay plans
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Service advisor and technician sales incentives
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BDC implementation and training
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Appointment system training
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Active Delivery Process
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Shop loading and carry-over inventory measures
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Off-site coaching and monitoring
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Production system implementation
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4 /10 technician work schedule implementation
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Work distribution processes and training
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Technician sales training and monitoring
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Dealer 20 group and management presentations
